Returns will be accepted by Brick + Main Co. within 14 DAYS from the time your order is received, for return, exchange or store credit. The 14 day policy is firm. No exceptions will be made. The items must be returned in the same condition that they were received, without wash, wear, or damage, and the packing slip must be included. *Do NOT return to address on packing slip. We will not receive it, and no refund will be permitted.